The moment an incident occurs, we help you:

• Gather the correct information

• Document the scene

• Interview witnesses

• Secure any video or evidence

• Create a complete incident report

• Prevent statements that could harm your case

Most claim problems start in the first 24 hours — we make sure you avoid them.

We file the claim correctly the first time by ensuring:

• Correct claim type

• Correct date/time/location

• Accurate employee or third-party info

• Correct job classification

• Proper injury description

• Required OSHA or regulatory steps

• Proper subcontractor documentation (if applicable)

Clean documentation prevents delays and protects your business.

We act as your voice and your advocate.
We communicate with:

• Claims adjusters

• Carriers

• Medical providers

• Attorneys (if needed)

• Subrogation teams

We make sure your claim is moving — not sitting on someone’s desk.

The carrier sets a “reserve” (estimated cost of the claim).
If the reserve is too high, your premiums go up.

We:

• Review reserves regularly

• Communicate with the adjuster

• Provide updated information

• Request corrections

• Prevent inflated and unnecessary reserves

This alone can save companies thousands.

For Workers’ Comp claims, we help you set up:

• Modified duty

• Light duty

• Transitional work

• Short-term accommodations

The faster an employee returns to work, the lower the claim cost — and the lower your future premiums.

We monitor your claims through the entire lifecycle:

• Treatment progress

• Medical bills

• Adjuster updates

• Scheduled evaluations

• Subrogation opportunities

• Settlement discussions

• Timelines for closure

We stay involved until the claim is fully resolved.

Once the claim is closed, we help you understand:

• What caused the incident

• Whether it could have been prevented

• What changes should be made

• How this affects your EMOD

• What steps reduce future claims

This turns every claim into a learning opportunity.